All right, so the first question obviously ecommerce businesses are thriving. Any website that has supplies that we need right now, they are doing amazing.
Then, the food industry, groceries, any sites that deliver food, basically any service that’s needed right now they are doing great business.
I’ve been seeing a lot of restaurants have been reaching out because their website was not at par with what’s happening right now. They have to update their website. They have to make sure that they have takeaway menus and are up to date etc.
The stuff that’s needed right now, which are the essentials, you have to make sure that your website is updated, optimize for search with the right keywords. Because that’s what we’re looking for right now.
And then, how do you retain clients?
Well, I would say,if you’re in the digital space, we probably lost 40 to 60% of our business right now because a lot of businesses that are our clients are not prepared for what is happening right now.
Dentists, sports studios, we work with them and they have shut shop for now. All these businesses, they don’t have money coming in right now, or a very limited amount of money. So they’re asking to pause their campaign right now. You know, so we try not to lose them completely.
We’re trying to stay in touch, educate them. So we’re doing a lot of complimentary webinars right now, just to keep in touch with our existing clients because the cost to acquire a new client is so high.
You don’t want to lose that. So make sure you over service them, provide free guides, do video tutorials for them, just keep them engaged, because they will come back if you keep that momentum going with them.