Nine years ago, Jesse Reese McKinney and her co-founders launched Red Aspen out of a sister’s apartment with no money and no exact plan, just a mission to inspire women to stand up, stand out, and stand together. Today, Red Aspen operates from a 30,000 square foot warehouse in Idaho, supported by 14,000 brand ambassadors across the country.
In this episode, our host Austin Willman sits down with the CEO, Jesse and the Director of Digital Marketing & Sales, Caitlin Gray, to unpack how a bootstrapped beauty brand built around false lashes and press-on nails turned into a data-driven, mission-led company. They cover the 850% growth spike during COVID, why Red Aspen commits 39% of every dollar back to its brand ambassadors, and how the company balances performance marketing with community and purpose.
Caitlin breaks down how she brings performance marketing discipline into a purpose-led brand without making it feel transactional, why customer retention and brand ambassador loyalty are treated as connected systems, and how Red Aspen approaches attribution across a distributed sales force. They also dig into Red Aspen’s early TikTok Shop results, weekly product launch strategy, and how the team is thinking about AI, both for internal efficiency and for content creation, while drawing a clear line on keeping their brand ambassadors as the sales force.
This conversation is a real look at how mission, data, and community can work together to scale a direct-to-consumer beauty brand.
Takeaways:
- Red Aspen launched nine years ago with no money and a mission-first approach.
- The company grew 850% in a single year during the COVID pandemic.
- Red Aspen commits 39% of every dollar back to brand ambassadors monthly.
- 14,000 brand ambassadors sell Red Aspen products across the entire country.
- New products launch weekly to keep marketing and community content fresh.
- TikTok Shop is a new channel already showing strong early engagement.
- AI helps analyze data faster but can't replace human heart in content.
- Attribution across a distributed sales force required building a custom tracking system.
