In this episode of E-Coffee with Experts, we dive deep with Rupert Wesson, Director at Debrett’s, the iconic British etiquette institution with over 250 years of history.
You’ll discover why etiquette isn’t just about old rules, but about real human connection and trust. Rupert shares how your leadership style, brand image, and even how you email or Zoom can instantly make or break your brand.
He’ll share insights from diverse fields on how to blend formality with warmth, a key skill for today’s leaders. We’ll also explore how AI impacts communication (and why politeness even helps with ChatGPT!). Plus, learn why etiquette and a strong leadership mindset will remain your competitive edge in an AI-driven world.
If you’re growing your business, building a luxury brand, or leading teams, this conversation is packed with timeless strategies you can use now.
Etiquette is about care and consideration for others.
Understanding different cultures enhances connection.
Luxury brands must present their best selves.
Etiquette is context-specific and adaptable.
AI can improve interactions when approached politely.
Manners are crucial for effective leadership.
Gratitude in communication fosters better relationships.
The digital age requires a balance of formality and warmth.
Personal branding has been a part of etiquette for centuries.