In this episode of E-Coffee with Experts, our host Ranmay chats with Alfie Bektas, Performance and Growth Marketing Specialist at PetLab Co., reveals how one of the world’s fastest-growing pet supplement brands scaled across the US, UK, Canada, and Europe by rethinking creative, localization, funnels, and acquisition strategy.
Alfie breaks down what 20 years in performance marketing has taught him — from managing paid social in the early days of Facebook to leading international DTC growth. He shares how PetLab built an always-on creative engine, why genuine testimonials outperform AI-generated visuals, and how brands can adapt messaging for each market without losing identity.
You’ll learn the strategic growth levers he pulled when entering the UK market, how PetLab refines funnels for different consumer mindsets, and why humor, cultural nuance, and local cues matter more than ever in global expansion. Alfie also dives into the future of DTC acquisition, discussing AI, incrementality, YouTube Shorts, Demand Gen, measurement challenges, and why brands must shift from last-click thinking to true incremental value.
If you’re a founder, marketer, or leader scaling a DTC or subscription-based business, this episode is packed with actionable lessons on creative strategy, localization, funnel optimization, and full-funnel measurement.
We are always on the way that we look at content.
Brands treat marketing assets like disposable cameras.
Our approach is to understand consumer pain points.
We create content that engages consumers year-round.
It's not a one-time and done type thing.
We focus on the longer journey to support pets.
Not many brands are doing this in our space.
Content should educate consumers about their pets.
Investing in content leads to better consumer relationships.
Engaging content can help address consumer issues.