In this episode of E-Coffee with Experts, our host Ranmay chats with Chris Turnbull, Director of Catalyst Creative Marketing, about his journey from freelancer to agency owner and what it takes to scale a modern SEO agency in today’s AI-powered world.
Chris shares how COVID unexpectedly gave him the space to build Catalyst from scratch, and how he turned that pause into real momentum. He breaks down why local businesses still struggle with SEO, including one overlooked factor that kills trust (hint: it’s your Google reviews).
You’ll also hear why Chris believes social media isn’t the fastest way to grow, and how simplifying communication, across multiple channels and campaigns, is the key to higher ROI. He gets real about the impact of AI, which tools he actually uses, and why human strategy still wins when it comes to storytelling and conversion.
If you’re a founder, marketer, or leader looking to scale smarter, this one’s for you.
Catalyst Marketing focuses on performance marketing for SMEs.
The importance of reviews on Google My Business for SEO.
Simplification in communication is key for client engagement.
AI tools like ChatGPT are valuable for inspiration and analysis.
SEO's goal remains to be found by customers.
Paid ads can provide insights into search intent.
SEO is a long-term investment with significant ROI.
The debate between SEO and PPC continues, with merits on both sides.
Adapting to AI is essential for staying competitive in marketing.