In this episode of e-Coffee with Experts, our host Ranmay chats with Lacy Hendricks, COO at ClearLead Digital, a niche SEO agency helping property management companies scale through smarter websites, stronger branding, and real user-journey design.
Lacy breaks down why most property management websites fail, why ranking for tenant keywords is a waste of time, and how understanding owner search behavior unlocks real SEO ROI. She also shares the operational mistakes new founders make, how she bootstrapped her agency with no business plan, and why automation will define which PM companies survive by 2026.
If you’re a founder, agency owner, marketer, or property management operator looking for real SEO strategy, not theory, this episode delivers practical insights on digital PR, content signals for AI-driven search, fee-based growth models, and building trust online and offline.
Lacey's journey into digital marketing began with a tech background.
Starting an agency involves wearing multiple hats and facing challenges.
SEO for property management requires understanding user behavior.
Branding and client experience are crucial for success.
Growth can be achieved by increasing door count or enhancing services.
Automation is essential for staying competitive in property management.
Building strong relationships in the industry is vital.
Having a solid business plan and contracts is important for entrepreneurs.
The property management industry is often misunderstood by outsiders.
Continuous learning and adaptation are key in the evolving digital landscape.