In this episode of E-Coffee with Experts, our host Austin Willman chats with Patrick Cunningham, Director & Co-Founder at Indulge, about how technical agencies can meaningfully use AI to elevate software quality, sales outreach, and long-term client value.
Patrick explains the discipline of human-centered research (talking to real users), how account-based AI research warms high-value leads, and why experienced developers remain essential even as tools like Claude Code and Codex accelerate delivery.
He walks through a real case (the My Breastfriend health app), showing how AI helped ship more secure, better-tested code — and why some projects should never be vibecoded without expert audits.
If you’re a founder, product lead, agency director, or marketer exploring AI for dev workflows, security, or ABM, this episode delivers practical frameworks, risk questions (GDPR/payment data), and a roadmap for blending human expertise with modern tooling.
AI is transforming the workflow of developers.
A human-centered approach is crucial in digital strategy.
In-person networking remains vital for business growth.
AI tools can enhance account-based marketing efforts.
Security is paramount when developing applications that handle sensitive data.
Vibe coding can be effective for simple projects but poses risks for complex applications.
Understanding your tech stack is essential for developers.
AI can augment developer skills and improve output quality.
Future developers should embrace AI tools and learn coding fundamentals.
The future of development will involve a blend of AI and human expertise.