What Most Small Business Owners Get Wrong About Marketing ROI

In Conversation with Ryan Ricketts

In this episode of E-Coffee with Experts, Ryan Ricketts, Search Engine Optimization Consultant at Slicketts Digital, joins us for a real, no-fluff conversation about the biggest marketing struggles small business owners face today.

With 14+ years in the industry and a background in improv comedy, Ryan brings a unique mix of humor and hard-earned insight as he talks about everything from setting realistic expectations and managing tight budgets to how AI is reshaping modern agencies.

He shares why honest communication (even when the data’s not great) builds stronger client relationships, and how telling the right story with your numbers can make all the difference. You’ll also hear smart analogies, like why SEO is more like going to the gym than getting plastic surgery, that simplify complex decisions like choosing between SEO and PPC.

Whether you’re a marketer, agency leader, or small business owner, this episode is packed with relatable stories, practical advice, and proven strategies that actually work.

TAKEAWAYS:

01

Setting realistic expectations is crucial for client relationships in digital marketing.

02

AI is transforming the marketing landscape, but fundamental SEO practices remain essential.

03

Honest communication about data and results builds trust with clients.

04

Long-tail keywords can lead to higher conversion rates despite lower traffic.

05

Collaboration with clients can enhance content creation and marketing strategies.

06

Data storytelling is vital for making complex information accessible to clients.

07

The rising tide of successful content can lift all related services for a business.

08

Extroverted communication skills can set marketers apart in the SEO field.

09

The fundamentals of SEO should not be overlooked in favor of new trends.

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